The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Back to feedPost
What do I enjoy most about client-facing account management?
Catching the problem before the client even knows to worry.
Across 350+ accounts and a $9B portfolio, I don't wait for the other shoe to drop. I do meticulous Analysis on account health and any warning signs to consider— and the moments I'm proudest of are the ones that never became a problem at all. A number that looks fine on the surface. A trend that's one quarter from a real shortfall.
Being someone people can count on isn't about being fast to respond. It's about being thorough when nobody's watching — so a client never finds out how close it came.
If you need a reliable account manager who can work inside your CRM and build real client relationships — DM me or book time on my Calendly: https://calendly.com/clarence-w-massie/30-min-intro-onboarding-call
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Related posts
𝗜𝗳 𝘆𝗼𝘂’𝗿𝗲 𝗽𝗹𝗮𝗻𝗻𝗶𝗻𝗴 𝗮 𝘄𝗲𝗯𝘀𝗶𝘁𝗲 𝗿𝗲𝗱𝗲𝘀𝗶𝗴𝗻 𝗯𝗲𝗳𝗼𝗿𝗲 𝗕𝗹𝗮𝗰𝗸 𝗙𝗿𝗶𝗱𝗮𝘆, 𝗽𝗹𝗲𝗮𝘀𝗲 𝗱𝗼𝗻’𝘁.
I design websites for a living, and I still say wait.
A redesign 3 weeks before your busiest season means untested forms, broken links from Google and ads, and bugs you discover during the rush.
Instead, fix three things on the site you already have: speed, your main button, and the path from ad to checkout on your phone. Then redesign properly in January.
If you'd like those three fixed on your WordPress or Elementor site before the rush, send me a message here on Contra.
For that phone checkout check, I'd place a small test order. I'd want to see the confirmation reach both the buyer and the person fulfilling it before the rush.
$400K+ earned on Upwork. Now I'm starting from zero on Contra.
For years I worked almost only on Upwork. But lately, in my experience, it keeps adding new features that make life harder for freelancers instead of easier.
So I decided to try something new.
Honest status: no clients on Contra yet. I'm staying disciplined: showing up here every day and delivering for my current clients.
Attached is my Upwork profile, so you know where I'm coming from.
Which platform has brought you your best clients?
I understand you very well. Upwork isn't dead yet, but it’s in intensive care—in very critical condition and hanging on by a thread
I get asked a lot how I get beauty and skincare clients, so here is what has helped me most:
📚 A portfolio that shows the work you want to get hired for. No real clients yet? Make passion projects for dream brands.
🎯 Apply only when your portfolio matches the job. Clients are very visual, and a product design portfolio won’t win a packaging project.
🔍 Research a lot. Follow the brands, learn how they talk and who they speak to.
💬 Apply to jobs that resonate with your skills and share related projects to potential clients.
🧴 Buy the products and analyze the packaging. Typography, finish, weight, how the label sits. You’ll notice things you can talk about in your pitch ✨
What would you add?
a portfolio that shows the work you want to get hired for is the best advice here. passion projects for dream brands really work