Request & Approval Tracker — Power Platform A complete request-and-approval system — auto-numbered tickets, SLA-based deadlines, one-click approvals, and automatic escalation — built entirely on Microsoft 365. The problem Most small and mid-sized teams manage requests — IT tickets, HR approvals, vendor sign-offs — through email threads and spreadsheets. Nothing is tracked, nobody knows what's pending, and approvals fall through the cracks with no accountability trail.

What I built A full request-and-approval system on Microsoft's Power Platform:

Smart intake — requests are auto-numbered by type (e.g. IT-0001), timestamped, and assigned a deadline automatically based on urgency

One-click approvals — approvers see everything they need (requester, description, priority, due date) and can approve or reject instantly

Automatic escalation — if a request passes its deadline without action, it escalates itself to a second-level approver and sends a notification — nothing sits forgotten

Live dashboard — real-time stats on open requests, pending approvals, and monthly throughput

Automated email notifications — requesters and approvers are notified at every status change, with zero manual follow-up

Built with: SharePoint, Power Apps, Power Automate

Why it matters This isn't a mockup — it's a fully working system, end to end. Because it's built on Microsoft's own platform, it plugs directly into any company already using Microsoft 365 — no new software to buy, no new logins to manage.

Watch the full walkthrough below.