Build an Offline AI Triage System with Python and NLPBuild an Offline AI Triage System with Python and NLP
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Nishtha Sharma
• Jun 4
AI-powered support triage system that classifies, retrieves, and routes tickets across multiple companies — built with a local RAG pipeline, runs fully offline, no API key required.
Select a company (HackerRank, Claude, Visa), describe the issue, and the agent retrieves relevant context from a local knowledge base and routes it to the right team — all without hitting an external API.
Stack: Python · Local RAG · Vector Search · NLP (TF-IDF / RAKE)
Built to demonstrate that useful AI triage tooling doesn't require cloud dependencies or paid API access — the full pipeline runs on-device.
Completed work
AI Agent EngineerAI Agent DesignerAI Agent OrchestratorPython
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