Your AI Agent Doesn't Have a Model Problem
Every way an agent fails in production already has a name. Most of us were fixing these long before LLMs showed up.
I've lost count of how many versions of this story I've heard in the last year.
The agent works beautifully on someone's...
Most AI support bots fail for one boring reason: they answer when they should shut up.
Everyone worries about the model being wrong. That's not usually what sinks these projects. What sinks them is a bot that gives a confident, fluent, completely made-up answer to a customer —...
"It works fine in testing" is the most expensive sentence in software.
When an app falls over under real traffic, the instinct is to go looking for slow code. Profile the endpoints, optimise a query, add an index. Sometimes that helps. Usually it doesn't, because the problem was...
Writing Got Faster. Reading Didn't.
AI didn't remove the hard part of software. It moved it somewhere quieter, where it's much easier to skip.
I use AI to write code every day. This isn't one of those posts.
But something has been bothering me for a few months, and the 2026...
