Customer Support Specialist

Banking Support for Payment Solutions Project
Banking Support for Payment Solutions Project

Delivered dedicated customer support for a banking client offering payment solutions.

Technical Support Specialist
Customer Support Representative
Stripe
Zendesk

Shopify E-commerce Support
Shopify E-commerce Support

Implemented a dedicated support channel for e-commerce clients on the Contra platform utilizing Shopify. Addressed common inquiries related to order management,

Technical Support Specialist
Customer Support Representative
Shopify

Zendesk Ticketing System Support Project
Zendesk Ticketing System Support Project

Provided comprehensive support for a high-profile client using Zendesk, focusing on troubleshooting ticket management issues. Developed and implemented a set of

Customer Support Representative
Zendesk