Social Media Moderation for Le Tote
Effectively moderated social media platforms, ensuring brand reputation by promptly responding to customer inquiries and resolving issues.
Customer Support Representative
Social Media Manager
Facebook Business Manager
Instagram
Zendesk
Customer Service and Trainer for Macy's.com
Implemented a high-touch approach to handling customer concerns and managed new hires' training as well as nesting progress.
Coach
Customer Success Manager
Customer Support Representative
Freshdesk
G Suite
Zendesk
Virtual Assistant for Executive Coaching Client
Provided virtual assistant services for digital marketing tasks, including social media management, content creation, and data analysis.
Project Manager
Virtual Assistant
Creative Design
Asana
Canva
ConvertKit