Amal Jose
Data Analyst | Power BI, SQL & Business Analytics
New to Contra
Amal is ready for their next project!
Developed an interactive Amazon Product Analytics Dashboard in Power BI to analyze 200+ product categories, pricing trends, discount effectiveness, customer ratings, and performance drivers. Leveraged Power Query, DAX, and advanced visualizations to transform raw e-commerce data into actionable business insights, enabling data-driven pricing and product strategy decisions.
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Developed an interactive HR Analytics Dashboard using Excel, analyzing 1,470 employee records to track attrition, compensation trends, workforce demographics, promotion patterns, and organizational performance through dynamic KPI reporting and visualization.
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Call Center Performance Analytics Dashboard
Tools: Excel, Advanced Formulas, KPI Design
Description:
Developed a comprehensive productivity dashboard tracking outbound connectivity, call efficiency, attendance, talk time, break utilization, and agent rankings. Designed performance scoring models and visual reporting systems to support workforce management and operational decision-making.
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