Digital Content & Tech Support Manager
Provided WordPress support, managed content scheduling, documented SOPs, and ensured smooth team communication via Slack and Trello.
Virtual Assistant
Project Manager
Executive Assistant
HelpScout
Trello
WordPress
Global Application Support Specialist
Provided global tech support via HelpScout, resolved issues, documented solutions in Notion, and maintained seamless communication through Slack and email.
Technical Support Specialist
Executive Assistant
HelpScout
Notion
Administrative Assistant & Digital Content Manager
Managed SquareSpace e-commerce, created social media campaigns with ChatGPT, tracked projects in ClickUp, and maintained communication via WhatsApp and email.
Digital Marketer
Virtual Assistant
Social Media Marketer
ClickUp
Google Sheets
Squarespace
ISO Audit Preparedness and Success
Monitored and enforced ISO27001 standards, led risk assessments, and educated teams on compliance, ensuring robust information security and regulatory adherence
Virtual Assistant
Project Manager
Executive Assistant
Microsoft Excel
Microsoft Outlook
Microsoft Word