Experienced IT Professional

IT Service Desk Team Lead
IT Service Desk Team Lead

Managing smooth delivery of local and Global IT infra projects, applications, and IT program. Handling users satisfaction with the offered MS IT services.

IT Specialist
Project Manager
Technical Support Specialist
Microsoft Office 365
Microsoft Power BI
Microsoft Teams

Network Troubleshooting Project

Investigate and resolved network issues, utilizing analytical skills to diagnose problems and implement effective solutions.

IT Specialist
Project Manager
Technical Support Specialist
Microsoft Office 365
Microsoft Power BI
Microsoft Teams

IT Infrastructure Project

Managed a project to upgrade and streamline IT infrastructure for a large organization, resulting in improved network performance and increased efficiency.

IT Specialist
Project Manager
Technical Support Specialist
Microsoft Office 365
Microsoft Power BI
Microsoft Teams