Chan Ling Liu
Shopify Logistics & Fulfillment Consultant for scalable ops
Nearly a decade helping global eCommerce brands (incl. RhinoShield) fix cross-border shipping issues.
I work on Shopify fulfillment, 3PL alignment, and VAT/IOSS logic to reduce delays, returns, and customer complaints across EU & US markets.
This video highlights how I document and share real-world logistics work on Contra.
A sample of the logistics KPI dashboards I build for cross-border shipment performance. This dashboard tracks ETD/ETA accuracy, transit trends, carrier delays, and exception categories for international bulk shipments, helping teams identify risks and improve lead-time reliability.
