Usman Ndako - AI Agent Designer | ContraWork by Usman Ndako
Usman Ndako

Usman Ndako

Usercentric Product Designer

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Cover image for Here is a quick AI
Here is a quick AI Chat Interaction Prototype in Figma for a HR Platform transformation from a traditional HR Systme to an AI first agentic Platform. Here is the full case study https://www.behance.net/gallery/247463101/Xceed365-Reimagining-HR-with-Agentic-AI
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Cover image for StudioBookings (SBO) is a fitness
StudioBookings (SBO) is a fitness and wellness booking platform used by studios worldwide to manage classes, trainers, and members. Despite its wide adoption (50K+ app downloads), the mobile experience struggled with usability issues and outdated design patterns. I was brought in to redesign the mobile app to create a more intuitive, modern, and engaging experience for users
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Cover image for DuckAGI API Platform Redesign DuckAGI is
DuckAGI API Platform Redesign DuckAGI is an advanced AI-driven platform designed to simplify and enhance everyday tasks for users across various domains. The original platform faced challenges in usability, accessibility, and user engagement. This case study outlines the redesign process undertaken to address these challenges, resulting in a more intuitive and user-friendly experience.
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Cover image for Most recruitment platforms don’t actually
Most recruitment platforms don’t actually solve recruitment complexity. They track applicants. But they rarely improve how hiring teams make decisions, collaborate, or move candidates through workflows efficiently. While working on the Xceed365 Recruitment Portal, the real challenge wasn’t designing another ATS dashboard. It was simplifying fragmented hiring operations: Too many disconnected tools. Too much manual coordination. Too little visibility across the recruitment pipeline. Instead of treating AI as a flashy chatbot feature, I focused on embedding intelligence directly into recruiter workflows: • Candidate summarization • Smart prioritization • Faster screening flows • Better decision visibility • Reduced operational friction One important design decision: Not every workflow needed AI. In hiring systems, trust, clarity, and speed matter more than novelty. The outcome was a more scalable, AI-assisted recruitment experience designed around how modern hiring teams actually work, not just how software traditionally structures HR processes. That’s the kind of product design work I enjoy most: Simplifying complex operational systems into workflows people can actually rely on.
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