Tooba Khaliq
Senior Python & Django Developer | AI Agents | Automation |
Ready for work
Tooba is ready for their next project!
AI Customer Support Agent with Knowledge Base
Businesses lose valuable time answering repetitive customer questions. I built an AI-powered customer support agent that provides instant, accurate responses by searching company documentation instead of relying solely on a language model.
The assistant uses Retrieval-Augmented Generation (RAG) to retrieve relevant information from PDFs, FAQs, user manuals, and internal knowledge bases before generating responses. Every answer includes source citations, allowing users to verify the information with confidence.
Key Features
✅ AI-powered customer support
✅ Knowledge Base & PDF ingestion
✅ RAG-based semantic search
✅ Conversation memory
✅ Source citations for every response
✅ Enterprise admin dashboard
✅ Responsive web interface for desktop and mobile
Tech Stack
Python
Django
OpenAI
LangGraph
PostgreSQL
RAG (Retrieval-Augmented Generation)
Business Impact
• Reduced repetitive support requests by providing instant AI responses
• Improved customer experience with 24/7 availability
• Increased trust through citation-backed answers
• Centralized company knowledge into a searchable AI assistant
• Scalable architecture for enterprise support teams
Building AI applications isn't just about integrating an LLM—it's about designing reliable systems that deliver accurate, explainable, and production-ready results.
If you're looking to build an AI-powered customer support platform, internal knowledge assistant, or enterprise RAG application, I'd be happy to discuss your project.
#AI #OpenAI #Python #Django #LangGraph #RAG #ArtificialIntelligence #CustomerSupport #KnowledgeBase #SaaS #MachineLearning #EnterpriseAI #Automation #SoftwareDevelopment #Contra #Freelancer
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PickPostAI Website
Designed and developed the official marketing website for PickPostAI, an AI-powered ecommerce marketing platform. The website was created to effectively communicate the product's value, showcase its features, present pricing plans, and drive user registrations through a modern, conversion-focused user experience.
Responsibilities
Designed and developed a fully responsive marketing website.
Built reusable and optimized UI components.
Created product feature sections, pricing pages, FAQs, and call-to-action areas.
Implemented responsive layouts for desktop, tablet, and mobile devices.
Optimized the website for performance, SEO, and accessibility.
Added contact forms and lead generation functionality.
Integrated authentication pages for user sign-up and login.
Created legal pages including Privacy Policy, Terms of Service, and Refund Policy.
Connected the website with the SaaS application and subscription flow.
Deployed the website using Docker and AWS.
Technologies
Next.js
React
TypeScript
Tailwind CSS
HTML5
CSS3
Docker
AWS EC2
Nginx
Git
GitHub
Key Outcomes
Delivered a fast, modern, and SEO-friendly marketing website.
Improved user engagement with a clean, responsive interface.
Established a professional online presence for the SaaS platform.
Created a scalable frontend architecture that supports future feature additions and marketing pages.
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Turn Your Online Store Into an AI-Powered Social Media Machine
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Semantic Word Suggestion Search Box
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AI Agent with Avatar
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Automated Video Transcription with Make.com and Google Drive
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AI-Powered Workflow Automation on n8n
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