Fifun Johnson
Knowledge Base and Help Center Writer | Chatbot Trainer
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Abuja, Nigeria
Meet Fifun
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I will create knowledge base content, user documentation, and help center resources for your SaaS platform, startup, and newly products... User docs to teach your end users how to use your product and troubleshoot issues on their own. I've worked with Shopify, SEMRush, ExpiredDomains, Trustname, and Hostinger and reduced the number of support tickets by 50-60% in each case. Let's chat!
Rate
$25 - $50/hr
Skills and tools
Technical Writer
Writer
Customer Success Manager
Content Writer
SEO Writer
Article Writer
Blog Writer
Copywriter
UX Writer
Google Drive
Ahrefs
Google Docs
Microsoft Word
SEMrush
Grammarly
WordPress
Confluence
Google Sheets
Zendesk
Details
Abuja, Nigeria