Customer Experience and Technical Support

Customer Experience & Technical Support, Automattic Inc
Customer Experience & Technical Support, Automattic Inc

I helped customers use Automattic’s products, including WordPress.com, Jetpack, WooCommerce, and WordAds.

Project Manager
Technical Support Specialist
Customer Success Manager
Slack
WooCommerce
WordPress

Customer Success Manager, Far Horizon Capital Inc
Customer Success Manager, Far Horizon Capital Inc

Consulted on international banking and corporate structure solutions.

Project Manager
Customer Success Manager
Basecamp
Google Drive
Skype

Customer Experience Specialist, iGMS Technologies Inc
Customer Experience Specialist, iGMS Technologies Inc

Advised customers on the company’s solutions and best practices to increase engagement with the vacation rental platform.

UX Researcher
Technical Support Specialist
Customer Success Manager
HubSpot
Jira
Slack