CRM Implementation
CRM Implementation

This implementation project improved customer experience and expand its direct-to-consumer presence across digital platforms.

Email Marketer
Customer Support Representative
Co-Founder
Freshdesk
Klaviyo
Microsoft Teams

Marketing Operations Leadership
Marketing Operations Leadership

Spearheaded comprehensive marketing operations, leading commercial project management, process implementation, and production administration.

Project Manager
Operations Manager
Operations Lead
Asana
Slack