SOHAIL ALI's Work | ContraWork by SOHAIL ALI
SOHAIL ALI

SOHAIL ALI

AI Automation & N8N developer

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Cover image for AI Maintenance Dispatch Agent |
AI Maintenance Dispatch Agent | n8n, AI & Airtable I built an AI-powered maintenance dispatch workflow designed to help property management teams handle tenant maintenance requests more reliably. The system handles incoming requests, collects missing information through conversations, stores conversation state, and routes requests through the appropriate workflow. What it does Tenant request processing: Validates incoming maintenance requests before processing them. Conversation memory: Uses Airtable to maintain conversation state across multiple messages. AI classification: Separates in-scope requests, requests needing human review, and out-of-scope requests. Duplicate prevention: Helps prevent repeated events from creating duplicate work. Maintenance tracking: Creates or updates maintenance records in Airtable. Human-in-the-loop review: Flags uncertain or sensitive requests for human attention. Vendor coordination: Supports matching maintenance issues with suitable vendors and notifying the team. Logging and monitoring: Records important workflow events to improve traceability and troubleshooting. Tech stack n8n · AI · Airtable · WhatsApp integration The goal The goal is to reduce manual coordination, keep maintenance requests organized, and make sure requests requiring human attention are not silently ignored. I focused on building a workflow that accounts for real-world issues such as incomplete information, repeated events, and requests that should not be handled automatically. Open to projects involving n8n, AI agents, CRM automation, API integrations, and custom business workflows.
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Cover image for Built an n8n system that
Built an n8n system that analyzes social comments and messages, checks CRM context, detects buying intent, creates or updates leads, alerts sales, and logs every interaction as a touchpoint.
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Cover image for Built an n8n automation that
Built an n8n automation that recovers missed customer calls, starts an AI conversation, checks CRM context, routes urgent requests, and tracks callback SLAs until the customer is handled.
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Cover image for AI Scope Creep Detection Agent
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AI Scope Creep Detection Agent Built an AI-powered workflow that reviews incoming client requests against the agreed project scope and flags potential scope creep before extra work is accepted. The system classifies requests, logs decisions in Airtable, highlights missing or out-of-scope requirements, and routes uncertain cases for human review. It helps service teams protect project boundaries, reduce unpaid work, and maintain a clear record of scope-related decisions.
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