Shah Hussain
🏆 Disciplined Web & DevOps Expertise
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Engineered a production-grade AI Phone Receptionist that answers live inbound calls, holds natural real-time voice conversations powered by OpenAI (Speech-to-Text → LLM → Text-to-Speech), and responds in under 2 seconds. The system intelligently collects customer details, detects emergencies on the fly, logs full call transcripts, and auto-books appointments via Calendly — all hands-free. Built as a multi-tenant SaaS on Azure with tenant-isolated PostgreSQL, Key Vault secrets management, and Twilio Voice integration. Delivered production-deployed with full documentation and live demos.
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Proofly is a Sales Memory System that preserves deal context and institutional knowledge for revenue teams. It automatically records and transcribes sales meetings, extracts key insights, links conversations to CRM deals, and maintains an append-only time-series history with source-cited evidence. Proofly prevents pipeline loss when reps leave, speeds up rep ramp time, improves forecast accuracy, and ensures decisions are based on verifiable deal intelligence rather than AI guesses or scattered notes.
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