Onboarding and educating clients on software solutions to optimize their businesses is a top priority. I'm here to support your journey!
With my extensive customer service experience, I excel at building strong relationships and being a trusted advisor to help clients reach their goals.
Identify, troubleshoot, and resolve issues with Microsoft Exchange Online, hybrid Exchange environments, and related Exchange components.
Chatbots, Virtual Assistants,Automated Customer Support,Data Analytics,Self-Service Portals,Multi-Channel Support,Predictive Analytics,Artificial Intelligence
Led successful migration of a medium-sized companys IT infrastructure to Microsoft 365, optimizing productivity collaboration while ensuring minimal disruption.
Develope and implement comprehensive security measures to protect small businesses from cybersecurity threats.