M365 & IT Expert for Your Business Needs

Customer Success

Onboarding and educating clients on software solutions to optimize their businesses is a top priority. I'm here to support your journey!

QA Tester
Customer Success Manager
Tutor
CRM
Microsoft Office 365
Zoho CRM

Customer Support

With my extensive customer service experience, I excel at building strong relationships and being a trusted advisor to help clients reach their goals.

IT Specialist
Technical Support Specialist
Customer Success Manager
CRM
Microsoft Office 365
Zoho CRM

M365 Support Engineer

Identify, troubleshoot, and resolve issues with Microsoft Exchange Online, hybrid Exchange environments, and related Exchange components.

IT Specialist
Technical Support Specialist
Customer Success Manager
CRM
Microsoft Office 365
Zoho CRM

Enhancing Customer Success through Technical Support Strategies

Chatbots, Virtual Assistants,Automated Customer Support,Data Analytics,Self-Service Portals,Multi-Channel Support,Predictive Analytics,Artificial Intelligence

IT Specialist
Technical Support Specialist
Customer Success Manager

Migration to Microsoft 365 for a Medium-Sized Company

Led successful migration of a medium-sized companys IT infrastructure to Microsoft 365, optimizing productivity collaboration while ensuring minimal disruption.

IT Specialist
Technical Support Specialist
Customer Success Manager

Implementing Security Measures for Small Businesses

Develope and implement comprehensive security measures to protect small businesses from cybersecurity threats.

IT Specialist
Technical Support Specialist
Customer Success Manager