Samantha Tovar
Fractional support & ops for solo SaaS founders
New to Contra
Samantha is ready for their next project!
3. Client Relations & Account Management, International Accounts
Managed international client accounts in a corporate account management role, handling day-to-day relationship management, issue resolution, and cross-team coordination. Background spans customer service leadership...
Description: Built and refined the internal admin panel for CustodyIQ, including a full customer health scoring system (0–100), plan badges, last login tracking, churn risk flags, and Stripe subscription status. Used to monitor all active subscribers, identify at-risk accounts,...
1. Fixed a Payment Bypass Vulnerability in a Live SaaS
Caught a critical flaw in my own subscription app where user accounts were being created in the database before Stripe payment actually confirmed, meaning someone could get full access without ever paying. Rebuilt the signup...
1. Fixed a Payment Bypass Vulnerability in a Live SaaS
Caught a critical flaw in my own subscription app where user accounts were being created in the database before Stripe payment actually confirmed, meaning someone could get full access without ever paying. Rebuilt the signup...
