Reserve 20 hours of dedicated execution capacity per month across multiple platforms. Calls and async communication are included in the retainer and never billed against your hour bank.

20 Execution Hours Per Month — Substantial development and strategy capacity for your projects.

2x 45-Minute Strategy Calls Per Month — Bi-weekly alignment on direction and progress (not billed against hours).

Multi-Platform — Work across multiple platforms in a single month.

48-Hour Response SLA — Questions and requests answered within 2 business days.

Priority Queue — Your work gets prioritized over non-retainer projects.

Quarterly Roadmap Review — Strategic planning session to align on the bigger picture.

Flexible Monthly Scope — Deliverables defined collaboratively each month based on your current needs.

Overage hours: $135/hr (billed at end of month)

Emergency/rush requests (same-day turnaround): $175/hr

Core hours: Monday through Friday, 10:30am–4:30pm ET.

Primary channel: Contra messages or Slack.

Non-urgent messages received outside core hours are addressed first thing the next business day. Your work doesn't lose its place in the queue.

After-hours emergency escalation: For genuine emergencies (production down, launch-critical blocker, data issue), prefix your message with "URGENT:" and I'll respond within 4 hours. Emergency hours are billed at $175/hr.

What qualifies as an emergency: something that is actively costing you money, users, or data right now.