Reserve 10 hours of dedicated execution capacity per month, focused on a single platform. Calls and async communication are included in the retainer and never billed against your hour bank.

10 Execution Hours Per Month — Development, design, and implementation time dedicated to your project.

1x 30-Minute Strategy Call Per Month — Alignment on priorities and progress review (not billed against hours).

1 Platform Focus — Deep expertise applied to your primary platform of choice.

72-Hour Response SLA — Questions and requests answered within 3 business days.

Weekly Async Check-In — Regular status updates and alignment on priorities.

Flexible Monthly Scope — Deliverables defined collaboratively each month based on your current needs.

Overage hours: $150/hr (billed at end of month)

Emergency access: Not available at this tier. Upgrade to Growth or Scale for after-hours escalation.

Core hours: Monday through Friday, 10:30am–4:30pm ET.

Primary channel: Contra messages / Email

Non-urgent messages received outside core hours are addressed first thing the next business day. Your work doesn't lose its place in the queue.

After-hours emergency escalation is not included at the Essentials tier. If you anticipate needing urgent after-hours support, Growth or Scale may be a better fit.