Summary

Process

FAQs

• How does UX directly impact revenue?

  UX isn’t just about design—it’s about eliminating friction that kills conversions, slows adoption, and increases churn. A poor user experience leads to lower activation rates, abandoned signups, and inefficient workflows that drain revenue. Our UX redesigns increase conversion rates, shorten time-to-value (TTV), and improve retention, ensuring that every interaction contributes to growth and profitability.

• What kind of revenue impact can we expect from a UX redesign?

  On average, companies that invest in conversion-optimized UX see: - 20-40% increase in signups and product activation (reducing lead-to-paid friction). - 15-30% improvement in retention (keeping users engaged longer). - Reduced churn and higher LTV (lifetime value), leading to a 2-5X ROI within the first 6 months. Our process ensures every UX improvement is backed by data and directly tied to financial outcomes.

• How do you determine which UX changes will have the biggest impact?

  We start with a Revenue-Focused UX Audit, analyzing: 1. Where users drop off in your conversion funnel. 2. Which workflows create unnecessary friction and slow down adoption. 3. How key revenue-driving actions (e.g., signups, upsells, renewals) can be optimized. Using quantitative data (analytics, heatmaps) and qualitative insights (user research, session recordings), we prioritize UX fixes that move the needle on revenue metrics.

• Will this disrupt our engineering team’s roadmap?

  No. Our approach is designed to be lightweight and execution-friendly: - Minimal development friction – We provide clear implementation roadmaps, wireframes, and dev-ready assets to ensure seamless integration. - Prioritized impact – Instead of a full redesign that slows everything down, we focus on high-impact UX optimizations that can be implemented quickly. - Ongoing collaboration – We work directly with your product and engineering teams to align UX improvements with your roadmap and business goals.

• What makes this different from a typical UX redesign?

  Most UX redesigns focus on aesthetics and usability. We focus on business outcomes. - Not Just Design—Revenue Growth: Every change is made to increase conversions, retention, and revenue. - Data-Driven, Not Opinion-Based: Our decisions are backed by user behavior analytics, CRO best practices, and real-world testing. - Designed for Complex SaaS & AI Workflows: We specialize in platforms where workflow optimization, automation, and efficiency directly drive growth.

• How do we get started?

  We begin with a Revenue-Focused UX Audit, where we analyze your platform’s conversion friction, user workflows, and revenue bottlenecks. From there, we create a customized UX optimization roadmap aligned with your business objectives. Schedule a free strategy call to see how UX can directly impact your revenue. https://cal.com/noah-wainwright-nmlbtl/free-discovery-call