Internal Content Audit - Health Check

Stephanie Ashby

Starting at

$

400

About this service

Summary

Unlock the full potential of your organization's internal content with our comprehensive Internal Content Audit - Health Check service.
Are you struggling with:
Employees unable to find critical information quickly?
Outdated or inconsistent internal documents?
Inefficient knowledge sharing across departments?
Challenges in maintaining content relevance and accuracy?
Our Internal Content Audit provides a snapshot of your organization's content health, identifying key areas for improvement and optimization.
This service is ideal for:
Small to mid-sized businesses (under 300 employees) focused on scaling and growth
Nonprofits and volunteer organizations dealing with frequent staff turnover and knowledge loss
Growing companies struggling to maintain organized documentation as they expand
Small businesses looking to improve operational efficiency without major technology investments
Organizations where employees frequently ask "Where do I find..." or "How do I..."
Teams that have outgrown informal knowledge sharing but aren't ready for enterprise solutions
Benefits:
Improve employee productivity by enhancing information access
Ensure consistency and accuracy across all internal documents
Identify outdated content and prioritize updates
Align your internal content strategy with organizational goals
Enhance knowledge sharing and collaboration
Invest in your organization's internal knowledge infrastructure now to supercharge future growth. This is the first step towards a more efficient, informed, and collaborative workplace.

Process

What is Expected from the Customer
Complete initial survey for organization leader/customer (10 -15 min)
Attend 30-minute kickoff call
Provide a short walkthrough of current systems or analytics (optional)
Share a general survey for multiple organization members (5 min, anonymous)
Attend 30-minute results meeting

FAQs

  • What is the scope of the reporting?

    This project is conducting a basic health check of content within the organization. It will identify a few quick wins and strategic suggestions for improvement. It will not include roadmaps, implementation assistance, or new software recommendations. Those can be addressed in another project if desired.

  • How long will the audit take?

    I give an estimate of 4 weeks. That gives time for filling out the surveys, scheduling meetings, and my analysis. The time can be shorter if there is a quick turn around of the customer steps.

  • Are you using ChatGPT or AI?

    This report is not just an AI summary, these ratings and insights come from my years of experience working with content. We spend time creating content to enable real people. And as with people, actionable content can require us to read between the lines and reject one-size-fits-all solutions.

What's included

  • Content Priorities

    A list of suggested priority content areas based on organizational goals

  • Content Ratings

    Ratings on the quality of content in each of these general areas. Content Organization and Access Content Quality Employee Experience Content Usage

  • Quick Recommendations

    3-5 quick win suggestions for improvement

  • Next Steps Guidance

    Suggested areas for deeper analysis and content optimization opportunities

Duration

4 weeks

Skills and tools

Business Consultant

Content Strategist

Google Drive

Google Drive

More services

Knowledge Current State Assessment

Example projects

Contact for pricing