Elevate Experience, Drive Conversions: Expert UX Audit
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About this service
Summary
Process
What's included
User Journey Mapping
Visualization of the steps, thoughts, and feelings a user experiences while interacting with a product or service to achieve a goal.
Task Analysis
Break down user's goals into discrete steps and actions to understand how users perform tasks, often to identify pain points or inefficiencies.
Cognitive Walkthrough
A usability inspection method where evaluators "walk through" a task step by step from a user's perspective and identifying potential problems.
Flow Prioritization
Determining which user flows or paths within a system are most critical to user success and business goals, guiding design and testing efforts.
Interface Inspection / Annotation
Systematic review of a user interface against usability principles and guidelines, documenting observations and adding notes directly onto screenshots or designs.
Criticality Classification, Prioritization, Recommendations, and Low Fidelity Solutions
List of identified usability issues, classifying their severity and impact on users and business goals, and prioritizing them accordingly, with specific recommendations for improvement, accompanied by low-fidelity sketches or wireframes to illustrate potential solutions when needed.
High Fidelity Prototypes / Design Implementations
Interactive models that closely resemble the final user interface with detailed visual design and anottation based on approved concepts and feedback.
Example projects
Skills and tools
UX Designer
UX Engineer
UX Researcher
FigJam
Google Sheets
Markup.io