Product Discovery, UX Audit & Research Sprint

Starting at

$

200

About this service

Summary

I help teams uncover what’s blocking their product’s success and define a clear direction forward - before investing in redesign or development. This sprint combines UX auditing, analytics review, and research synthesis to identify usability gaps, structural issues, and growth opportunities. With 5+ years in product design across SaaS, AI, and data-heavy systems, I turn insights into actionable product decisions that align user needs with business goals.

FAQs

  • Who is this sprint best suited for?

    This sprint is ideal for SaaS, AI, or marketplace teams who have a live product or MVP but need to understand what’s blocking growth, activation, or retention before investing in design or development.

  • What’s the main outcome of this sprint?

    You’ll walk away with a complete UX audit, data-backed insights, and a clear, actionable roadmap showing what to prioritize next - whether that’s redesign, feature refinement, or validation.

  • Do you need access to our analytics or user data?

    If available, yes. Tools like GA4, Hotjar, or session recordings make findings more precise, but I can also conduct heuristic and qualitative analysis without them.

  • How long does the sprint take?

    Typically 1–2 weeks, depending on scope and data availability. All findings are presented in a summary deck you can share internally with your product or leadership team.

  • Will this include new design screens?

    This sprint focuses on research and strategy. You’ll receive wireframe-level concept directions and UX recommendations - not finalized UI - so we can validate direction first.

  • Can you also handle the redesign after the sprint?

    Yes. Many clients continue into a full design or redesign engagement based on sprint outcomes, ensuring seamless continuity.

  • How do you collaborate during the sprint?

    I share progress through Figma, Miro, or Notion, and we’ll sync briefly at key milestones to ensure alignment on findings and priorities.

What's included

  • UX Audit Report

    A full heuristic and behavioral review of your product, highlighting usability issues, friction points, and areas for immediate improvement.

  • Analytics & User Behavior Insights

    Review quantitative data (Google Analytics, Hotjar, Mixpanel, etc.) to uncover where users drop off and which interactions block conversions.

  • Competitive Benchmarking

    Evaluate direct and indirect competitors to identify best practices, UX patterns, and opportunities for differentiation.

  • User Journey Mapping

    Visualize each key flow (onboarding, purchase, or activation) to understand user intent and identify points of friction or confusion.

  • Information Architecture Proposal

    Recommend a clear structural and navigational framework to simplify complexity and improve user flow efficiency.

  • UX Concept Directions (2–3 Options)

    Translate research findings into early conceptual directions that show how the improved product could function and feel.

  • Summary Deck & Next Steps

    Deliver a concise presentation outlining key insights, prioritized recommendations, and next-step actions for your design or product team.

Recommendations

(5.0)

Darin Mitev

Client • Oct 25, 2025

I had the pleasure of working with Philip in his previous role. Even in our brief collaboration, he stood out as a dedicated and creative designer. He starts with thoughtful sketches and turns ideas into beautiful, functional designs. Philip listens carefully, values feedback, and is truly great to work with - both as a designer and a person!

Veselin Solenkov

Client • Oct 25, 2025

Philip is a just simply a great partner, he is a clear, thoughtful, and an excellent listener. He digs into the problem, asks smart questions and brings fresh, practical ideas every time. He’s dependable and proactive, he sets expectations, communicates timelines and turns messy briefs into simple next steps. Also just a joy to work with: kind, calm, positive. If you can book him, do it you won’t regret it. Phil is the guy!

Todor Gospodinov

Client • Oct 25, 2025

I had the please of working with Philip on complex, high-impact features. He's an outstanding designer - super creative, genuinely curios about the product and its users, quick to shape problem understanding, and able to turn complex ideas into clean, simplified, and value-adding solutions. What stands out is his balance of detail and big-picture vision, always ensuring designs align with users, product strategy and company direction. Highly recommend!

Hristo Markov • Shapesnest

Client • Oct 25, 2025

I worked with Philip at the World Bank, and he’s an exceptional designer with a great eye for detail and user experience. He’s creative, reliable and always brings smart design decisions to the table. Collaborating with him was easy and inspiring. I’d work with him again anytime.


Duration

2 weeks

Skills and tools

UX Designer

UX Researcher

FigJam

FigJam

Figma

Figma

Google Slides

Google Slides

Notion

Notion

Industries

E-Commerce
FinTech & Payments
Data