Operations Manager

Starting at

$

75

/hr

About this service

Summary

I offer operational transformation services designed to optimize workflows, enhance productivity, and reduce costs. My expertise includes conducting audits, implementing scalable processes, integrating efficient tools, and developing tailored KPI dashboards for data-driven decision-making. With a focus on change management and post-implementation support, I ensure sustainable improvements that drive measurable results for your business.

Process

Drop me a note along with the a job spec or a breakdown of the issues you are trying to solve. Then lets arrange time for a call to see if we are good fit.

What's included

  • Current State Assessment

    Conduct comprehensive audits of workflows, processes, and tools to identify inefficiencies and improvement opportunities.

  • Process Optimization Plans

    Design and implement streamlined workflows to enhance productivity, reduce costs, and improve cross-functional collaboration.

  • Tech Innovation and Automation

    Evaluate existing tools and recommend or implement new systems for operational efficiency (e.g., project management, CRM, or communication tools).

  • Resource Management Frameworks

    Develop scalable resource allocation and forecasting models to optimize staffing and workload balancing.

  • KPI and Reporting Dashboards

    Create tailored dashboards for tracking performance metrics and ensuring data-driven decision-making.

  • Change Management and Training

    Lead change management initiatives, including stakeholder alignment, communication plans, and team training sessions.

  • Operational Risk Mitigation

    Identify and address potential risks in processes, ensuring continuity and resilience in operations.

  • Post-Implementation Support

    Offer ongoing support to monitor the effectiveness of new processes and systems, making adjustments as needed.

Recommendations

(5.0)

Josh De Bruijn • Navirum

Client • Dec 4, 2024

I recommend Kate for any project management role, particularly in Salesforce projects. Having worked closely with Kate on multiple projects, I have seen firsthand her exceptional leadership and ability to deliver complex projects. Especially managing C level stakeholders, and managing geographically diverse team with efficiency & precision. Optimised operational delivery processes for our organisation which we are still benefiting from.

Sarah Glavey

Client • Dec 3, 2024

I had the pleasure of working with Kate for several years, and based on that experience, I would wholeheartedly recommend her for any role that requires a talented and driven professional skilled in marketing strategy and execution. During my time working with Kate, I witnessed first-hand her remarkable ability to lead complex initiatives, inspire teams, and deliver exceptional results. Beyond her professional accomplishments, Kate is a genuinely lovely person to work with.

Abi Moran • Folk VML

Client • Dec 3, 2024

I’ve had the pleasure of working with Kate across many roles and projects over the years, and she consistently impresses with her professionalism and expertise. She is a truly safe pair of hands, someone you can rely on without hesitation. She’s a strategic thinker, combining vision with a diligent and thorough approach to execution. She pays close attention to detail and ensures that every aspect of her work is delivered to a high standard.


Skills and tools

Product Manager
Project Manager
Program Manager
Basecamp
Microsoft Office 365
monday.com
Salesforce
Slack

Industries

Advertising
Marketing
Consulting

Work with me