Feature/Product Audit

pro

Pooja Junnuri

(6)

Starting at

110

/hr

About this service

Summary

A UX audit is a thorough evaluation of a product or feature to assess its usability, accessibility, performance, and overall user experience. It identifies strengths, weaknesses, and areas for improvement, providing actionable insights for enhancing the product. This process is useful for redesigning a feature or an entire product, as well as evaluating existing features or products for optimization.

Process

Initial Consultation:

Understand client goals, target audience, and product vision.

Identify specific features or product areas to be audited. Planning & Research:

Gather necessary background information and existing documentation.

Perform competitive analysis to understand industry standards and competitor offerings.

User Research:

Conduct user interviews, surveys, and usability testing.

Analyze user feedback and behaviour analytics. Heuristic Evaluation:

Evaluate the product/feature against established usability principles.

Identify usability issues and areas for improvement.

Task Analysis:

Break down user tasks to identify pain points and inefficiencies.

Create user flows to visualize the user journey. Accessibility Audit:

Assess compliance with accessibility standards (e.g., WCAG).

Identify barriers for users with disabilities.

Interaction & Visual Design Review:

Review the interaction patterns, visual design, and overall aesthetics.

Ensure consistency with design guidelines and branding.

Performance Analysis:

Evaluate the performance of the product/feature.

Identify performance bottlenecks affecting user experience.

Reporting:

Compile findings into a comprehensive audit report.

Prioritize issues based on severity and impact on user experience.

Recommendations & Roadmap:

Provide actionable recommendations for improvements.

Suggest a roadmap for implementing changes.

FAQs

Why UX Audit is crucial?
Investing in a UX audit helps improve user satisfaction, increase conversion rates, gain a competitive advantage, enhance accessibility, and ensure compliance with industry standards. It also provides a cost-effective way to identify and fix issues early, saving on more expensive fixes later.
What can be audited?
Any digital product or feature can be audited, including websites, mobile apps, web apps, and specific features within these products.
How long does a UX audit take?
The duration of a UX audit varies based on the scope and complexity of the product or feature being evaluated. Typically, it can take anywhere from a few days to two weeks.
What happens after the UX audit?
After the audit, you will receive a detailed report with findings and recommendations. You can use this information to prioritize and implement changes. Ongoing support and consultation can also be provided to help with the implementation of recommendations.
How often should I conduct a UX audit?
It's beneficial to conduct a UX audit periodically, especially when launching new features, redesigning a product, or when you notice a decline in user engagement or satisfaction. Regular audits ensure your product remains optimized and user-centric.

What's included

Audit plan
Document outlining the scope, objectives, and methodology of the audit.
Competitive Analysis Report
Summary of industry standards and competitor analysis.
Heuristic Evaluation Report
List of identified usability issues with severity ratings.
Comprehensive Audit Report
Consolidated document with all findings, issues, and prioritized recommendations.
Improvement Roadmap
Actionable plan for implementing suggested changes, including timelines and resource requirements.

Recommendations

(5.0)

Tyler King

Client • Oct 23, 2024

Recommended

Pooja is an absolute delight. She is so intelligent, so thoughtful, and so talented. When presented with business problems, she asks such insightful questions to begin breaking down the human experience to fully understand the space. It's been so refreshing witnessing her turn huge challenges into bite-sized pieces so that they can be solved more easily. Her output is unbelievably high quality - and she does it so FAST! Pooja is really just a phenomenal person to solve problems with.

Ganesh Rao • Sirus Green Industries Pvt Ltd

Client • Oct 23, 2024

Recommended

What impressed me the most was that Pooja not only shaped our MVP with precision aligning it with my vision but also went above and beyond in delivering comprehensive strategy & app positioning. As a gesture of goodwill, they even prepared our investor pitch which impressed everyone involved. I highly recommend Pooja for their expertise, leadership, and dedication.

Bhavya Tejaswi

Client • Oct 23, 2024

Recommended

Pooja is so much fun to work with! She’s that pair of lenses to the product that I never knew I needed, and now that I do, I’m so glad I know who to approach. Her strategy workshop was insightful—I learned so much about product thinking, and she made it all feel easy and engaging. Plus, the competitive landscape report and data analysis she provided are resources I keep coming back to. Pooja is the safe hands every product needs, and I can’t wait to work with her on the MVP. Highly recommend!

Akriti Kaur

Client • Oct 23, 2024

Recommended

I started as Pooja’s mentor, and we soon collaborated on projects. She’s incredibly proactive and dedicated—work is always a fun challenge for her. Pooja dives deep into data, adapts her approach as needed, and isn’t bound by strict frameworks, which makes her work feel human and unique. She’s a no-fluff designer, easy to work with for both clients and teams. I highly recommend Pooja for any UX projects, she will not disappoint.

Akshay Desai • ACTO

Client • Oct 21, 2024

Recommended

I highly recommend Pooja as a UX designer. She has a strong ability to understand business needs and translate them into effective design solutions. Pooja played a pivotal role in our AI projects, which were complex, improving conversion rates, revenue, and market reach. With a keen eye for detail and a user-centric approach, she consistently delivered outstanding designs. Pooja is a great team player and will be an invaluable asset to any organization, making a meaningful impact on success.

Lakshmi Maddu • ValueLabs

Client • Oct 17, 2024

Recommended

As a UI designer, I really appreciated how Pooja made collaboration seamless. She included me in workshops early on and provided detailed handoffs with documentation and Loom videos, allowing me to focus purely on UI without worrying about UX complexities. It kept the whole team aligned. Beyond her skills, Pooja’s fun to work with, always upskilling and keeping things inspiring.

Skills and tools

UX Researcher

UX Designer

Product Designer