Bespoke Brand Identity & Design
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About this service
Summary
Process
FAQs
What is the big picture of branding?
Imagine a concentric circle. Start by creating the core (brand values, messaging, logo mark). Then the foundation (colors, fonts, look and feel), then fixed assets (website, template, presentations), and finally the flexible assets (campaigns, events, social media feed).
Are you able to assist with crafting a brand from scratch as well as executing a rebrand?
Absolutely, we excel in both arenas. For those embarking on the journey of brand creation, we offer a meticulous process starting with strategic insights into your market and audience, culminating in a fully realized brand identity. When it comes to rebranding, we respect your legacy while having a visionary eye for renewal, ensuring your refreshed image resonates with both current and prospective audiences while maintaining your established values.
How long does it take to complete a project?
The duration of a project varies based on the services required. A typical brand project may span four to six weeks. This timeframe allows for thorough exploration and development, contingent upon the responsiveness of communication.
How do you differ from others on Contra?
We gracefully serve those seeking the very best thanks to our unique blend of high-end service, world-class design talent, and strategic expertise. Our founder Naoto Nakada personally oversees each project, ensuring individual attention while still offering full-service benefits akin to a large agency. We also believe in the primacy of business strategy in branding, seamlessly integrating this with our mastery in design, an approach which is both rare and highly effective in creating impactful, memorable brands.
Where and in which language is your service offered?
We are delighted to provide our services globally. Our principal language is English, and through our professional translation service our clients can communicate in any language desired.
How will we communicate?
Our preferred method of communication is yours. We are pleased to work closely with you in a manner that is most suitable to your lifestyle so it is as effortless and tailored to you as possible; after all, we are here to serve you.
Are you able to work for clients outside the United States?
Yes, and our multicultural expertise uniquely positions us to serve international clients. Our founder has lived in Japan, Australia, the U.S., England, and Singapore, while we have also worked with talent from across the globe.
Can you meet in-person?
Certainly, we would be pleased to meet with you (kindly note that a travel fee will incur to cover our time and expenses).
Do you offer referral commissions?
With gratitude to those who refer new clients to us, we offer a referral commission based on a percentage of the billed work up to $20,000 USD.
Can you get started right away?
While our schedule is filled in advance, we provide the option to expedite your project. By selecting our priority service, you can rush your project to the front of the line, ensuring faster turnaround times without compromising on quality.
What's included
Immersion
Our journey begins with a complete discovery of your company conducted in close collaboration with your team. We aim to to become one with your company by understanding your challenges, opportunities, and aspirations. Together, we explore the nuances of your culture, competitors (their strengths, weaknesses, similarities, and differences), industry trends, target audience, and future ambitions. Through this discovery, we recognize that branding does not exclusively reside within the domain of marketing; it is intrinsically tied with your overarching business strategy.
Brand Story & Manifesto
We uncover the story that makes you truly unique: your brand DNA. This includes shaping your purpose, mission, and unique value proposition into a powerful strategic narrative for maximum emotional impact. Our foundation comprises your positioning statement and key business statements (Who, What, Why, How). This is the essence of your existence.
Brand Strategy & Culture
We craft your brand’s positioning and develop your transformative “big idea.” This strategy is seamlessly connected to a distinct culture, articulating your brand’s identity with clarity, emotional resonance, and actionable principles. By anchoring your values, vision, and story, we create a brand that attracts loyal customers and top-tier talent.
Verbal Identity
With your strategy codified, we craft your brand’s voice persona. We define shared vocabulary, key messages, and signature phrases designed to leave a lasting impression. These spearhead statements — your catchphrases, mottos, and key messages — become the words that make your brand unforgettable. Imagine overhearing someone in an elevator talking about your brand; we set the foundation for that conversation.
Visual Identity
We began with a vision board to ensure you are on the same page as us in the truest sense. We then sharpen every detail until we have a comprehensive visual system that is uniquely you. Now, it’s the magical moment when you see your brand emerge. Building on the foundation of the immersion process, we designed your logo, typography, color palette, imagery, photography style, graphic elements, and even an auditory logo.
Brand Harmony
We create branded email templates and curate the aesthetic coherence of your social media feed so every interaction your customers have with your brand is consistently, quintessentially yours.
Look & Feel
For those seeking maximum impact and ROI, we extend our expertise to product development, user experience design, customer experience design, and social media content — they’re critical to shaping how your customers feel about you. Whether guiding your in-house team or creating these elements for you, we ensure a seamless and consistent brand experience, all from a single point of contact.
Style Guide
A comprehensive yet user-friendly brand guideline is essential for maintaining brand consistency across your organization. The document details specifications for the brand's visual identity, encompassing elements like logo usage, typography, color schemes, and additional design components while highlighting critical errors to avoid. Serving as a crucial reference tool for all creators of branded materials, it guarantees that every piece of content, whether internal or external, reflects a unified and coherent brand image across all platforms.
Implementation & Reflection
Your brand is not isolated to marketing; it’s how customers feel every time they interact with you. From product design to messaging, employee behavior to customer touch points, almost everybody in your company is affecting your brand, with every interaction shaping your brand image. We help you assess and refine these elements, ensuring your brand is consistently elevated across every channel and advancing your mission. We then ask a key question: What is the reputation you created?
Growth (Recommended Option)
To sustain momentum, we ideate and execute innovative marketing campaigns that uphold your brand’s consistency and impact. Whether guiding your in-house team or managing the process end-to-end, we provide ongoing consultancy, design support, art direction, and digital experiences to ensure all execution stays true to your brand. This is vital to safeguarding the brand you’ve invested so carefully in from actions that may damage its reputation.
Premium Service
As a premium design firm, we are committed to delivering a truly high-end experience, free from limitations that may constrain your vision. Your satisfaction is paramount, which is why we offer unlimited revisions —because no number of iterations is too many when it comes to perfecting your project. Unlike others who set limits on revisions, we often go beyond what’s requested, driven by our unrelenting pursuit of perfection.
Example projects
Skills and tools
Industries
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