What's included

• Kickoff Call or Async communication

  Lets set your needs and expectations, the type of reporting needed and delivery method. • Notion page or Google docs • Screenshots with annotations of selected screens/pages. • Comments directly in your Figma document for your team to be informed on Gather access to the existing product, relevant documentation, and any necessary resources.

• Usability Heuristics report

  Comprehensive evaluation document that assesses the user-friendliness and effectiveness of your website or mobile app. This report also contains hypothesis and next strategy to help you overcome any negative items that were found during the evaluation.

• Desktop research on competitors and benchmark

  Aside the heuristic review and audit: • Analysis of competitors to identify industry standards and best practices. • Findings and actionable recommendations. • Prioritization of recommendations based on impact and feasibility.

• Loom video

  Explanatory video in Loom containing all the items in the report with added live commentary.