Summary

Process

FAQs

• How do I know if this consulting package is right for my business?

  This package is designed for SaaS providers, tech startups, service businesses, and consultants looking to refine their brand strategy, messaging, and design. If you're facing challenges in these areas or seeking to elevate your brand's market presence, our tailored sessions will provide the strategic insights and actionable steps you need.

• What happens if we need more than four sessions?

  If, during our journey together, we identify the need for additional support beyond the initial four sessions, you have the option to purchase extra sessions. Alternatively, we can discuss a custom package that's tailored specifically to your brand's ongoing needs.

• How are the sessions conducted?

  All sessions are conducted via Google Meet, providing a convenient and interactive way to collaborate. You'll receive a link for each scheduled session, and we'll use tools like Figma or Figjam for real-time collaboration, especially useful during workshops.

• Will I receive any materials or documentation after our sessions?

  Yes, after each session, you'll receive a recording of our Google Meet call along with any written documentation or visual materials we produce, such as Figma or Figjam boards. This ensures you have all the resources needed to implement the strategies we discuss.

• What is included in the complimentary 30-minute Discovery Call?

  The Discovery Call is an opportunity for us to understand your brand's current position, challenges, and goals. It helps us plan out our sessions effectively, ensuring that we focus on the areas where you need the most guidance and support.

• How do I schedule my sessions?

  After your purchase on Contra, you'll receive a link to schedule your Discovery Call. Following this call, you'll receive further instructions on how to schedule your four strategy sessions at times that work best for you.

• What if I have specific challenges I want to address?

  The consulting package is designed to be flexible and tailored to your specific needs. During the Discovery Call, we'll identify the key areas to focus on. You're encouraged to bring up any specific challenges you want to address, and we'll tailor the sessions accordingly.

• Can I cancel or reschedule a session?

  We understand that schedules can change. You can reschedule a session with advance notice. Please refer to the cancellation and rescheduling policy provided at the time of booking for more details. Cancellation and Rescheduling Policy • Rescheduling a Session: Clients are allowed to reschedule a session up to 48 hours before the scheduled time, subject to availability. Please contact me directly to arrange a new time. Sessions rescheduled within less than 48 hours of the appointment may be subject to a rescheduling fee of 10% of the session cost, recognizing the time set aside for the session. • No-Shows: Sessions where the client does not show up within the first 15 minutes without prior notice are considered no-shows and cannot be refunded or rescheduled without charge. • Exceptions: Exceptions to this policy may be made in cases of emergency or unforeseen circumstances, at my discretion. Please reach out as soon as possible to discuss any such situations. • Policy Agreement: By purchasing a session or package, clients agree to this cancellation and rescheduling policy. This ensures we both respect each other's time and scheduling needs.