Virtual Business Manager for Systems, Teams & Sustainable GrowthBrigitte Demba
I run the business side so your team can build, sell, and serve. I’ll design your operating model, keep the team aligned, automate the busywork, and drive weekly momentum with clear numbers and crisp comms. With 8+ years across engineering, creative, and leadership teams, I add just enough structure and uniqueness to sustainably grow every business I work with!
What's included
Operating Model & 90-Day Plan
A Notion board brief that translates your goals into OKRs, priorities, and a success scorecard. Includes 2 revision rounds.
KPI Dashboard & Weekly Reporting
A live dashboard (Notion/Sheets/Data Studio/Looker) tracking revenue, ops throughput, SLAs, NPS/CSAT, and burn vs. budget. Weekly insights during the engagement. Includes 2 revision rounds.
Executive Ops (Calendar & Email Inbox)
Rules, filters, templates, and a response SLA map for email + a time-blocked calendar rhythm. Two-week optimization window. Includes 1 revision round.
Team Rhythm & Meetings
Cadence design (standups, WBR, MBR, and QBR), agendas, note templates, decisions log, and owners. Includes 2 revision rounds.
SOP Library & Playbooks
10 to 20 core SOPs (e.g., onboarding/offboarding, approvals, campaigns, CS workflows, dev workflows). Delivered in Notion with versioning. Includes 2 revision rounds.
Tooling & Automations
4 to 8 practical automations (Zapier, Make, Slack, Google Workspace, Notion, etc) plus permissioning, naming conventions, and archival rules. Includes 2 revision rounds.
Hiring & Onboarding Pack
Role scorecards, JD templates, interview kits, 30/60/90 onboarding, and access checklist. Includes 2 revision rounds.
Vendor & Budget Tracker
Contract matrix, renewal calendar, owner map, and spend tracker (subscriptions + invoices). Includes 1 revision round.
Customer Ops QA (Light)
SLAs, escalation paths, macro templates, and a QA rubric for support quality checks. Includes 1 revision round.
Campaign/Launch Ops Support
Run-of-show, RACI, risk plan, comms timeline, and day-of command center for one launch/campaign. Includes 1 revision round.
Risk, Security & Offboarding (Light)
Access matrix, least-privilege guidelines, and clean offboarding checklist. Includes 1 revision round.
Handover Pack
Final links/docs, SOPs/templates, admin notes, and a “What’s Next” 30/60/90. Includes a 40-minute handover call.
Revisions Policy
Unless stated, each deliverable includes 1–2 revision rounds. Extra revisions or added scope can be billed hourly or as an add-on.
FAQs
Starting at$1,200 /wk
Tags
G Suite
Microsoft Office 365
monday.com
Notion
Slack
Executive Assistant
Virtual Assistant
Virtual Business Manager
Service provided by
Brigitte Demba maxKenya
- $25k+
- Earned
- 3
- Paid projects
- 4.96
- Rating
- 102
- Followers
Virtual Business Manager for Systems, Teams & Sustainable GrowthBrigitte Demba
Starting at$1,200 /wk
Tags
G Suite
Microsoft Office 365
monday.com
Notion
Slack
Executive Assistant
Virtual Assistant
Virtual Business Manager
I run the business side so your team can build, sell, and serve. I’ll design your operating model, keep the team aligned, automate the busywork, and drive weekly momentum with clear numbers and crisp comms. With 8+ years across engineering, creative, and leadership teams, I add just enough structure and uniqueness to sustainably grow every business I work with!
What's included
Operating Model & 90-Day Plan
A Notion board brief that translates your goals into OKRs, priorities, and a success scorecard. Includes 2 revision rounds.
KPI Dashboard & Weekly Reporting
A live dashboard (Notion/Sheets/Data Studio/Looker) tracking revenue, ops throughput, SLAs, NPS/CSAT, and burn vs. budget. Weekly insights during the engagement. Includes 2 revision rounds.
Executive Ops (Calendar & Email Inbox)
Rules, filters, templates, and a response SLA map for email + a time-blocked calendar rhythm. Two-week optimization window. Includes 1 revision round.
Team Rhythm & Meetings
Cadence design (standups, WBR, MBR, and QBR), agendas, note templates, decisions log, and owners. Includes 2 revision rounds.
SOP Library & Playbooks
10 to 20 core SOPs (e.g., onboarding/offboarding, approvals, campaigns, CS workflows, dev workflows). Delivered in Notion with versioning. Includes 2 revision rounds.
Tooling & Automations
4 to 8 practical automations (Zapier, Make, Slack, Google Workspace, Notion, etc) plus permissioning, naming conventions, and archival rules. Includes 2 revision rounds.
Hiring & Onboarding Pack
Role scorecards, JD templates, interview kits, 30/60/90 onboarding, and access checklist. Includes 2 revision rounds.
Vendor & Budget Tracker
Contract matrix, renewal calendar, owner map, and spend tracker (subscriptions + invoices). Includes 1 revision round.
Customer Ops QA (Light)
SLAs, escalation paths, macro templates, and a QA rubric for support quality checks. Includes 1 revision round.
Campaign/Launch Ops Support
Run-of-show, RACI, risk plan, comms timeline, and day-of command center for one launch/campaign. Includes 1 revision round.
Risk, Security & Offboarding (Light)
Access matrix, least-privilege guidelines, and clean offboarding checklist. Includes 1 revision round.
Handover Pack
Final links/docs, SOPs/templates, admin notes, and a “What’s Next” 30/60/90. Includes a 40-minute handover call.
Revisions Policy
Unless stated, each deliverable includes 1–2 revision rounds. Extra revisions or added scope can be billed hourly or as an add-on.
FAQs
$1,200 /wk