Virtual Business Manager for Systems, Teams & Sustainable GrowthBrigitte Demba
I run the business side so your team can build, sell, and serve. I’ll design your operating model, keep the team aligned, automate the busywork, and drive weekly momentum with clear numbers and crisp comms. With 8+ years across engineering, creative, and leadership teams, I add just enough structure and uniqueness to sustainably grow every business I work with!
What's included
Operating Model & 90-Day Plan
A Notion board brief that translates your goals into OKRs, priorities, and a success scorecard. Includes 2 revision rounds.
KPI Dashboard & Weekly Reporting
A live dashboard (Notion/Sheets/Data Studio/Looker) tracking revenue, ops throughput, SLAs, NPS/CSAT, and burn vs. budget. Weekly insights during the engagement. Includes 2 revision rounds.
Executive Ops (Calendar & Email Inbox)
Rules, filters, templates, and a response SLA map for email + a time-blocked calendar rhythm. Two-week optimization window. Includes 1 revision round.
Team Rhythm & Meetings
Cadence design (standups, WBR, MBR, and QBR), agendas, note templates, decisions log, and owners. Includes 2 revision rounds.
SOP Library & Playbooks
10 to 20 core SOPs (e.g., onboarding/offboarding, approvals, campaigns, CS workflows, dev workflows). Delivered in Notion with versioning. Includes 2 revision rounds.
Tooling & Automations
4 to 8 practical automations (Zapier, Make, Slack, Google Workspace, Notion, etc) plus permissioning, naming conventions, and archival rules. Includes 2 revision rounds.
Hiring & Onboarding Pack
Role scorecards, JD templates, interview kits, 30/60/90 onboarding, and access checklist. Includes 2 revision rounds.
Vendor & Budget Tracker
Contract matrix, renewal calendar, owner map, and spend tracker (subscriptions + invoices). Includes 1 revision round.
Customer Ops QA (Light)
SLAs, escalation paths, macro templates, and a QA rubric for support quality checks. Includes 1 revision round.
Campaign/Launch Ops Support
Run-of-show, RACI, risk plan, comms timeline, and day-of command center for one launch/campaign. Includes 1 revision round.
Risk, Security & Offboarding (Light)
Access matrix, least-privilege guidelines, and clean offboarding checklist. Includes 1 revision round.
Handover Pack
Final links/docs, SOPs/templates, admin notes, and a “What’s Next” 30/60/90. Includes a 40-minute handover call.
Revisions Policy
Unless stated, each deliverable includes 1–2 revision rounds. Extra revisions or added scope can be billed hourly or as an add-on.
FAQs
Notion, Slack, ClickUp, Monday.com, Asana, Basecamp, Jira, Trello, Google Workspace, Microsoft 365 Suite, Airtable, Zapier, Make, and basic BI (Looker Studio). I adapt to your stack.
Editor/admin access to relevant workspaces, dashboards, and billing where needed; read access for finance where possible. Slack/WhatsApp/Telegram channels as applicable. I can work under an NDA.
Included: Operations design, team cadence, SOPs, light finance ops visibility (tracking/alerts), hiring enablement, vendor management, and automation setup.
Out of scope (unless added): Accounting/bookkeeping, legal/compliance audits, custom software development, advanced BI engineering, paid media buying, and HR litigation.
Weekly status reports + a short standup/weekly call, with Slack/Email for quick updates. Cadence matches your team’s pace.
I’m based in Kenya (EAT) and overlap easily with US and Europe hours. I can flex for critical windows with notice.
You do. All artifacts, dashboards, SOPs, and automations are yours at handoff.
If scope shifts, I’ll surface options early (trade-offs, add-ons, or timeline changes). No surprises.
Each deliverable lists its revision rounds (1–2 typical). Extra rounds or re-scoping can be added.
Yes—coordination, renewals, deliverables, and accountability are part of the service.
Least-privilege by default, documented access, and clear offboarding. I’m happy to follow your internal policies.
Additional availability can be scheduled for launches, renewals, audits, or migrations. Extended or weekend hours may be billed at your standard hourly rate or a pre-agreed surcharge.
Starting at$1,200 /wk
Tags
G Suite
Microsoft Office 365
monday.com
Notion
Slack
Executive Assistant
Virtual Assistant
Virtual Business Manager
Service provided by
Brigitte Demba proNairobi, Kenya
- $25k+
- Earned
- 7
- Paid projects
- 5.00
- Rating
- 99
- Followers
Virtual Business Manager for Systems, Teams & Sustainable GrowthBrigitte Demba
Starting at$1,200 /wk
Tags
G Suite
Microsoft Office 365
monday.com
Notion
Slack
Executive Assistant
Virtual Assistant
Virtual Business Manager
I run the business side so your team can build, sell, and serve. I’ll design your operating model, keep the team aligned, automate the busywork, and drive weekly momentum with clear numbers and crisp comms. With 8+ years across engineering, creative, and leadership teams, I add just enough structure and uniqueness to sustainably grow every business I work with!
What's included
Operating Model & 90-Day Plan
A Notion board brief that translates your goals into OKRs, priorities, and a success scorecard. Includes 2 revision rounds.
KPI Dashboard & Weekly Reporting
A live dashboard (Notion/Sheets/Data Studio/Looker) tracking revenue, ops throughput, SLAs, NPS/CSAT, and burn vs. budget. Weekly insights during the engagement. Includes 2 revision rounds.
Executive Ops (Calendar & Email Inbox)
Rules, filters, templates, and a response SLA map for email + a time-blocked calendar rhythm. Two-week optimization window. Includes 1 revision round.
Team Rhythm & Meetings
Cadence design (standups, WBR, MBR, and QBR), agendas, note templates, decisions log, and owners. Includes 2 revision rounds.
SOP Library & Playbooks
10 to 20 core SOPs (e.g., onboarding/offboarding, approvals, campaigns, CS workflows, dev workflows). Delivered in Notion with versioning. Includes 2 revision rounds.
Tooling & Automations
4 to 8 practical automations (Zapier, Make, Slack, Google Workspace, Notion, etc) plus permissioning, naming conventions, and archival rules. Includes 2 revision rounds.
Hiring & Onboarding Pack
Role scorecards, JD templates, interview kits, 30/60/90 onboarding, and access checklist. Includes 2 revision rounds.
Vendor & Budget Tracker
Contract matrix, renewal calendar, owner map, and spend tracker (subscriptions + invoices). Includes 1 revision round.
Customer Ops QA (Light)
SLAs, escalation paths, macro templates, and a QA rubric for support quality checks. Includes 1 revision round.
Campaign/Launch Ops Support
Run-of-show, RACI, risk plan, comms timeline, and day-of command center for one launch/campaign. Includes 1 revision round.
Risk, Security & Offboarding (Light)
Access matrix, least-privilege guidelines, and clean offboarding checklist. Includes 1 revision round.
Handover Pack
Final links/docs, SOPs/templates, admin notes, and a “What’s Next” 30/60/90. Includes a 40-minute handover call.
Revisions Policy
Unless stated, each deliverable includes 1–2 revision rounds. Extra revisions or added scope can be billed hourly or as an add-on.
FAQs
Notion, Slack, ClickUp, Monday.com, Asana, Basecamp, Jira, Trello, Google Workspace, Microsoft 365 Suite, Airtable, Zapier, Make, and basic BI (Looker Studio). I adapt to your stack.
Editor/admin access to relevant workspaces, dashboards, and billing where needed; read access for finance where possible. Slack/WhatsApp/Telegram channels as applicable. I can work under an NDA.
Included: Operations design, team cadence, SOPs, light finance ops visibility (tracking/alerts), hiring enablement, vendor management, and automation setup.
Out of scope (unless added): Accounting/bookkeeping, legal/compliance audits, custom software development, advanced BI engineering, paid media buying, and HR litigation.
Weekly status reports + a short standup/weekly call, with Slack/Email for quick updates. Cadence matches your team’s pace.
I’m based in Kenya (EAT) and overlap easily with US and Europe hours. I can flex for critical windows with notice.
You do. All artifacts, dashboards, SOPs, and automations are yours at handoff.
If scope shifts, I’ll surface options early (trade-offs, add-ons, or timeline changes). No surprises.
Each deliverable lists its revision rounds (1–2 typical). Extra rounds or re-scoping can be added.
Yes—coordination, renewals, deliverables, and accountability are part of the service.
Least-privilege by default, documented access, and clear offboarding. I’m happy to follow your internal policies.
Additional availability can be scheduled for launches, renewals, audits, or migrations. Extended or weekend hours may be billed at your standard hourly rate or a pre-agreed surcharge.
$1,200 /wk