Project & Operations Manager for Strategy, Workflows & Outcomes
Starting at
$
1,600
/wkAbout this service
Summary
Process
FAQs
What tools do you use?
Notion, Slack, ClickUp, Monday.com, Asana, Basecamp, Jira, Trello, Google Workspace, and Microsoft Office Suite. I can always adapt to your stack regardless of what [latform you use.
What access do you need?
Editor access to your PM tool, access to all relevant Slack channels, WhatsApp Groups, Telegram Groups and any relevant docs/drives. I can work under an NDA.
What’s included vs. out of scope?
Included: PM & Ops coordination, planning, facilitation, documentation, and stakeholder comms. Out of scope (unless added): hands-on design/dev, complex custom automations, security audits, finance, and legal work.
How do you communicate and how often?
Weekly status reports, a short standup/weekly call, and Slack/Email for quick updates. Cadence will generally align with your team vibe.
What about time zone and availability?
I’m based in Kenya (EAT) and overlap easily with US and Europe hours. I can flex for both basic and critical milestones depending on where you're located.
Who owns the work?
You do. All deliverables, boards, and documents are yours at handoff.
How do changes work?
If scope changes, I’ll flag it early with options (trade-offs, add-ons, or timeline shifts). No surprises, I'll always communicate effectively to ensure we are on the same page.
What’s your revision policy?
Each deliverable includes 1-2 revision rounds (light edits). Extra rounds or re-scoping can be added as needed.
Can you work with vendors/partners?
Yes! I’ll coordinate timelines, owners, and deliverables with vendors and partners, and help keep everything on the up and up.
Project Critical Availability
Additional availability is offered for launch/critical weeks with prior notice. Extended or weekend hours can be scheduled and may be billed at the standard hourly rate or a pre-agreed surcharge.
What's included
Project Charter & Scope Summary
1–2 page Notion Doc that captures goals, scope, success metrics, assumptions, constraints, and key stakeholders. Includes 2 revision rounds.
Project Plan & Timeline
Roadmap/Gantt chart with phases, milestones, owners, and dates (using Notion, Asana, Monday.com, Jira, or Trello). Weekly updates during the engagement. Includes 2 revision rounds.
Working Board Setup
A ready-to-use project board in your tool of choice with lists, tags, templates, and 2 to 4 automations. Up to 2 workspaces + 2 project boards. Includes 2 revision rounds.
Requirements / Backlog Pack
Prioritized backlog (stories/tasks with acceptance notes) so the team knows exactly what to do next. Delivered as a Notion DB or directly in your PM tool. Includes 2 revision rounds.
Comms & Meeting Cadence
A simple plan that defines update rhythm (standups/weekly meets), who gets what, and where. Delivered as a 1-pager Notion Board with a side of calendar holds if desired. Includes 1 revision round.
RAID Log (Risk/Issue Register)
Lightweight tracker with owners and next steps to keep risks, assumptions, issues, and decisions visible. Notion DB plus final PDF export if needed. Includes 1 revision round.
Weekly Status Report
Concise status each week with progress, next priorities, blockers/risks, and decisions needed. 1 report per week of engagement plus a final summary on project wrap-up.
Launch Plan & Go-Live Checklist
Step-by-step go-live plan (owners, timings, comms, rollback) with a checkbox checklist. Delivered as a Notion board. Includes 1 revision round.
Handover Pack
All final docs/links, SOPs/templates, 'what’s next' recommendations and a 40-minute handover call.
Revisions Policy
Unless stated, each deliverable includes 2 revision rounds. Additional revisions or added scope can be billed hourly or as an add-on.
Recommendations
(5.0)
Client • Nov 15, 2024
Recommended
Brigitte made a great addition to our team when we needed extra project management support. She's communicative, organized, and overall really nice to work with.
Client • Aug 20, 2024
Recommended
Chris Besting at Paper Tiger hired Brigitte and recommends working with them
Client • Nov 4, 2023
Recommended
I wholeheartedly recommend my workmate for their outstanding capabilities in product management and client success. Their strategic approach to product development, coupled with a deep understanding of client needs, has consistently resulted in successful outcomes. Their effective communication and relationship-building skills contribute significantly to client satisfaction, fostering strong partnerships. With a keen eye for innovation and a commitment to exceeding expectations, they are a value
Client • Nov 4, 2023
Recommended
Working with Brigitte always brings out the best in every team member and in turn elevating the value of projects. Her diverse expertise contributions, dedication & skill set play a pivotal role in projects, and an instrumental in achieving remarkable results. Brigitte is an exceptional professional with a wealth of technical expertise and a strategic mindset that greatly benefit any project or organization. Her dedication, collaborative spirit, and problem-solving abilities make invaluable.
Skills and tools
Operations Manager
Product Manager
Project Manager
Basecamp
ClickUp
monday.com
Notion
Slack
Industries
More services