Bilingual Customer Support & Project Management Pro

Customer Support Specialist
Customer Support Specialist

Administration of after-market orders using SAP, Oracle, and Microsoft Teams for customers in Europe, Latin America, North Africa, and Israel.

Sales Manager
Executive Assistant
Customer Support Representative
Microsoft Office 365
Oracle
SAP

Market Research for Business Optimization
Market Research for Business Optimization

Conducted comprehensive market research resulting in actionable insights that improved client workflow by identifying key industry trends and best practices.

Market Researcher
Executive Assistant
Customer Support Representative
Microsoft Office 365
Slack

 Customer administrator
Customer administrator

Managed BENELUX client orders for new petroleum valve purchases. Created best practice and continuous improvement to shift processes.

Sales Manager
Project Manager
Webflow Developer
Google Apps