Parul Goyal's Work | ContraWork by Parul GoyalParul Goyal
I turn market research and competitive benchmarking into str
1. Overview
This case study showcases a competitor benchmarking project for XX Company, a B2B software provider looking to sharpen its market position. The goal: turn a fragmented, hard-to-compare competitive landscape into a clear, decision-ready benchmarking model.
The analysis surfaced distinct pricing tiers and a clear capability gap in the market - showing XX Company exactly where it could win on differentiation rather than compete purely on price.
The project involved:
Competitor identification & data structuring
Benchmarking on pricing, features, and market positioning
Insight generation through a 2x2 positioning framework and summary visuals
Tools used: Excel, PowerPoint, structured research methodology, competitive intelligence frameworks
2. The Problem
XX Company needed a clear read on its competitive landscape but faced:
Competitor information scattered across websites, reviews, and analyst reports
No standardized way to compare pricing, features, or market reach
Difficulty spotting where the real whitespace was
Data that wasn't structured enough to support a strategic decision
They needed someone who could research, benchmark, and turn findings into a strategic recommendation - not just compile a list of competitors.
3. What I Did
Step 1: Structured Competitive Research
Researched and profiled 12 direct and adjacent competitors
Standardized data into a clean benchmarking matrix (pricing, features, reach, capability)
Step 2: Positioning Analysis
Mapped competitors on a capability-vs-reach matrix to identify where the market was crowded vs. open
Identified one clear whitespace segment where no competitor combined strong reach with strong product depth
Step 3: Insight Generation & Visualization
Built a market-sizing view by segment to prioritize where whitespace mattered most
Delivered a summary deck with a clear recommendation, not just raw data
4. Final Outcome
✔️ Delivered a full competitive benchmarking model and summary deck
✔️ Benchmarked 12 competitors across pricing, features, and positioning
✔️ Identified a clear, underserved market segment for XX Company to target
✔️ Delivered board-ready findings, not just a spreadsheet of raw research
What this demonstrates:
Strong primary and secondary research skills
Structured competitive benchmarking methodology
Insight-driven, recommendation-focused thinking — not just data collection
Ability to support real strategic decisions with evidence
📂 Deliverables: Benchmarking workbook (.xlsx), summary presentation (.pptx)