Payments Hub Enhancements

Framework: Java, Hadoop, Control-M, Connect Direct

Description: This project is an integral part of ANZ's broader Responsible Banking Program, which aims to uphold the bank's commitment to ethical and responsible banking practices. The project specifically focuses on analyzing and processing historical transaction data through the Payments Hub System to identify and rectify instances of overcharged fees and associated interest, ensuring the return of these funds to customers

Contribution: With the stable operation of core functionalities, led the project team to introduce new features such as log recording and customer feedback mechanisms, leading to a significant improvement in customer satisfaction