Founder, Ops Lab (Operations & business design agency)
Alexander Chester
We help businesses and individuals quickly overcome tough operational challenges through first-principles engineering and common sense. Leveraging diverse experience—from SpaceX to early-stage startups— we work on per project/milestone basis or embedded with teams to quickly arrive at a sustainable solution. No jargon or fluff—just transparent, effective solutions delivered quickly. Our core tenant is that no problem is unsolvable.
Our Mission
We are on a mission to support businesses and individuals building an equitable & sustainable future for humanity. There is no unsolvable problem. There is no goal too large. We are here to support you, with relentless urgency.
Who we serve
We support businesses & individuals of any size aligned with our mission to build an equitable & sustainable future for humanity.
Who we are
Our team has diverse experience across many industries. From leadership at early-stage consumer goods startups to operations engineering at SpaceX to artists in independent film & television.
What we do
Our team will embed with yours to design & implement dynamic operations strategies to achieve your goals, quickly. Whatever it takes. We offer consulting (critical path navigation, business strategy & growth), ongoing operations management (Fractional head of operations / ops team), & operations triage (In a pickle? Let's Ride!).
Our Process
Partnering with us is painless & works like this.
Get Started: All engagements start with a 20 minute discovery call to investigate goals, clearly define intended outcomes, & set expectations.
Align on Strategy: We align with your goals & get to work. Our team will deliberate, design, & recommend a strategy that optimizes resources & timelines to achieve your goals.
Implement & Iterate: Implementation is an ongoing and iterative process. We leverage technology & design systems that require as little human intervention as efficiently possible so we can use that which makes us human -- our creativity.
Full service operations design.
Every project expertly managed.
Flat Monthly Fee.
Our work to you is 100% open source.
We Refuse to fail.
No Contracts.
No time sucks.
No unnecessary communication.
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Our Services
Every mission is unique, and will be approached as such. The services below are a brief guideline of what to expect at each level of service. We target a 20x return on investment through the combination of revenue growth, reduction in the cost of doing business, & increased operational effectiveness.
Want to work together but don’t see a solution that works for you? Message us!
Operations & Growth Consulting ($500/hr)
Best for: Business & individuals with a problem to solve. No topic is off limits - from designing operating plans to upgrading systems infrastructure to end-to-end supply chain improvement and much more.
What to expect: Each consulting engagement is unique. We will connect on a 20 minute discovery call discuss your goals & resources necessary to execute. There is no minimum time agreement.
Click here to get started.
Operations Triage ($4,000/1-time)
Best for: Urgent, need-to-solve-today problems. For supply chain disasters, out of control budgets, growth issues, major staffing changes, critical tools down -- anything on fire.
What to expect: Through a quick and collaborative process, we will align on the core fundamentals of what needs to be solved. Our team will then design & deliver a plan of action with an execution strategy in less than 72 hours.
Click here to get started.
Fractional Operations leadership ($6,000/mo)
Best for: For teams in need of a leader to manage day-to-day operations.
What to expect: Discovery will include a deep dive on the structure of your business, understanding what is critical to your business now & growth expectations. You will get a dedicated leader with extensive startup experience that is dedicated to your mission and committed to upholding the highest standard of service.
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Fractional Operations Team ($8,500/mo)
Best for: For lean teams looking for a full-suite operations team inclusive of leadership, operations design & personnel necessary to run day-to-day operations.
What to expect: Discovery will include a deep dive on the structure of your business, what is critical to your business now & growth expectations. Our team will advise on the resources and personnel that will most effectively accomplish your mission and get to work, quickly. Every engagement is unique. This option is for businesses that need both operations leadership & direct support for day to day execution.
Click here to get started.
Other services available: general business consulting, operations x AI integration, 1-off custom tools, end to end supply chain optimization, operational systems overhaul, financial modeling, operating/business models, who to hire & when, sustainability-driven operations strategy, & more!
