Problem: The organization's Digital Cookie platform required a modernization to improve user experience, security, and transaction capabilities. Outdated infrastructure and security policies needed an overhaul.

Scope: This included migrating to a cloud-based infrastructure, redesigning the UX/UI for the Digital Cookie platform, and integrating multiple fintech services like PayPal, Fiserv, and Venmo. Projects also focused on upgrading the Wi-Fi infrastructure, implementing a centralized SIEM, and enhancing identity management with Okta.

Results: Achievements included a 40% increase in user engagement, a 28% reduction in costs due to improved deployment speed, and enhanced security compliance. The implementation of a centralized IAM program and an Enterprise Incident Management Framework improved security and operational resilience significantly