Chatbot UX Overhaul with Bilingual English and Hebrew Support by Muhammad HassanChatbot UX Overhaul with Bilingual English and Hebrew Support by Muhammad Hassan

Chatbot UX Overhaul with Bilingual English and Hebrew Support

Muhammad Hassan

Muhammad Hassan

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Wajo: Chatbot UX Overhaul with Bilingual English and Hebrew Support Wajo had a working AI chatbot that felt unfinished to users. It answered questions, but it had no memory of past conversations, gave no sign that it was thinking, and stalled silently whenever a request failed. I was brought in to turn it into something that feels polished and trustworthy on every interaction.
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Posted Oct 4, 2026

Redesigned Wajo's chatbot for enhanced UX and bilingual support.

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Timeline

Sep 1, 2024 - Sep 13, 2024

Clients

Wajo