Provided virtual assistance and support to clients/customers in various industries.
Responded to inquiries and resolved issues via email, chat, or phone communication.
Managed calendars, scheduled appointments, and coordinated meetings.
Conducted internet research, gathered information, and prepared reports.
Assisted with administrative tasks such as data entry, document organization, and file management.
Handled customer requests and processed orders accurately and efficiently.
Maintained confidentiality and handled sensitive information with discretion.
Adapted to different client needs and systems, learning new tools and platforms quickly.
Collaborated with team members to ensure smooth workflow and achieve objectives.
Demonstrated excellent communication and problem-solving skills.
