DealerIQ is an AI-powered CRM platform for automotive dealerships. The platform supports lead management, AI-driven calls and text conversations, lead qualification, appointment booking, follow-ups, and sales workflows.
My role
I led the automation architecture and workflow design for the product’s conversational and operational systems. My work included LLM integrations, scalable conversational workflows, data extraction, lead scoring, and decision flows aligned with dealership operations.
Contributions
Designed AI workflows for lead handling and follow-up
Built conversational systems for sales and customer-support use cases
Structured lead scoring and decision flows to support team action
Connected automation architecture to CRM workflows