Western Sports Centre, a premier sports facility in Melbourne, aimed to boost its revenue by enhancing its marketing strategies and improving customer engagement. The objective was to attract new members, retain existing ones, and increase bookings for various sports and fitness programs.

Digital Marketing Strategy: Comprehensive strategy to boost online presence and engagement.

Social Media Campaigns: Targeted campaigns on platforms like Facebook, Instagram, and LinkedIn.

Email Marketing: Personalized email campaigns to keep members informed and engaged.

SEO Optimization: Enhanced website content to improve search engine rankings.

Content Marketing: Creation of blog posts, articles, and video content to attract and inform potential customers.

Online Booking System: Implementation and promotion of an online booking system for ease of access and convenience.

Initial Consultation: Discussed goals, target audience, and current challenges with the Western Sports Centre team.

Research and Planning: Conducted market research and developed a tailored digital marketing strategy.

Implementation: Launched social media and email campaigns, optimized website content, and promoted the online booking system.

Monitoring and Optimization: Tracked campaign performance and made necessary adjustments to optimize results.

Reporting: Provided detailed reports on campaign outcomes and overall performance.

The integrated marketing approach led to a significant increase in customer engagement and bookings. Western Sports Centre experienced a 45% increase in new memberships and a 35% increase in overall revenue within the first six months. The online booking system improved customer convenience and contributed to higher booking rates for various programs.

Skills Utilized: Digital Marketing, Social Media Strategy, Email Marketing, SEO Optimization, Content Marketing, Project Management