I served as Program Manager for the ITS Software Remediation Program, an initiative focused on identifying and resolving outdated or unsupported applications across government clusters. I guided the program from initial discovery through process design, stakeholder collaboration, and executive reporting — ensuring compliance, governance, and measurable outcomes.

Worked with senior management to define program scope, set priorities, and align objectives with organizational risk and compliance goals.

Led discovery activities to assess the current state, identify vulnerabilities, and gather baseline data across clusters.

Coordinated stakeholder collaboration across technical teams and leadership, ensuring consensus on remediation priorities and timelines.

Developed and formalized remediation processes, including workflows, governance standards, and tracking mechanisms.

Provided ongoing executive reporting, creating dashboards and CIO-level presentations to maintain visibility and accountability.

Established a standardized remediation process, creating a sustainable model for future software lifecycle management.

Improved the organization’s compliance posture by addressing vulnerabilities proactively.

Strengthened collaboration between technical teams and leadership, ensuring unified program delivery.

Equipped executives with decision-ready reporting, enabling informed oversight and governance.

Program Management & Governance

Stakeholder Collaboration

Process & Workflow Design

Executive Reporting & Presentations

Risk & Compliance Management