Summary

Provided consulting on products, ux flow, copywriting and ui interactivity. Boosted sales, adoption and retention.

Virgin

Tested and gave feedback on sign-up for app, credit cards building, overall UI/UX and ease of use, making the product much more seamless. 3x Sessions ranging from onboarding to checkout flow to improve UX. Ensured seamlessness and helped cut unnecessary steps, thus reducing dropout rates at key stages.

Barclays

Provided improvement suggestions for checkout experience to the insurance package. Also advised on bank accounts displays, and features such as showing amount of money upon triggering transactions to know how much to put in, based on account amounts. Barclays took suggestions and rolled out new versions alongside all bugs fixed.

Citroen

Menu navigation. Insurance, charging solution, connected services, spare parts, maintenance package. Gave feedback on toggles, cards and UI/UX interaction. Checkout experience review and user friendlieness.

Microsoft

Provided bespoke consultation on the OneNote product for Microsoft. Ensure the OneProduct fits the target market. Provided leadership at Microsoft with valuable insights on usability for OneNote in both light and dark mode. Showcased improvements regarding highlighting, tabs usage, pins, groups and using the pen on tablet. This allowed Microsoft to push a new version of OneNote with improved functionality and user experience.

IKEA

Using Miro as collaboration tool for quicker ideation and flow creation of webpages layout, design and publishing. Not long after, Figma released Figjam realising this need. Super grateful to have been collaborating with Benjamin as the lead asset manager to advise on content choices (images) and placements as well as copy for several landing pages visited my millions of British people.

Voiceflow

Voiceflow. Bots for pizza ordering

Gameloft

NFT project consultation regarding UI seamlessness and UX interaction within and outside game for the new marketplace regarding their car game.

GOV.UK

Several consultations on menu navigations and links to aid customers of all types, especially elderly to navigate more easily on the

gov.uk

Monito

App interface, general thoughts, providers adding, features, and the product. Improved all aspects for better usability across mobile and desktop. Specifically advised on how providers and UI assets impact the user.

University of East Anglia

Improving course search and landing page

and more.. (247+ in total)

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