LeadDesk AI: White-Label Chatbot and Lead Capture

LeadDesk AI is an independently built Noerong product for service businesses that repeatedly answer the same questions and receive incomplete quote requests. I designed and developed the customer assistant, enquiry workflow, private dashboard and deployment package. The demonstration uses fictional BrightHome Cleaning data.

A visitor needs an answer before asking for a quote. The business needs enough context to follow up. I connected those two steps without allowing the assistant to invent prices, policies or services.

A branded website assistant and embeddable widget.

Approved FAQ retrieval with source links and a fallback for unknown questions.

A validated quote form, lead scoring, status tracking and CSV export.

A token-protected admin dashboard and persistent SQLite storage.

Optional server-side OpenAI responses and webhook delivery to a separately configured destination.

Visitor question → approved answer → structured quote request → validation → private lead dashboard → follow-up or export.

The assistant works without a paid AI provider. Business facts come from approved content, credentials stay server-side, and AI response storage is disabled by default. The deployment is scoped to one small business; team roles and multi-tenant operation require additional engineering.

Thirteen automated tests passed across the application, retrieval, AI fallback and deployment configuration. This demonstrates the tested workflow, not a measured increase in customer sales. Python, FastAPI, SQLite and Docker support a buyer-owned deployment with persistent storage.

Open the live LeadDesk demo · View the Noerong project page

Have LeadDesk configured for your business · Get the source kit