Transformation for an E-commerce Platform by Dinesh SamarasekaraTransformation for an E-commerce Platform by Dinesh Samarasekara

Transformation for an E-commerce Platform

Dinesh Samarasekara

Dinesh Samarasekara

Leadership/Teamwork towards ensuring the achievement of contractually obliged service levels with clients, being SLA 24x7 support team lead, Peak support team lead, locally & regionally.
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Posted Sep 29, 2024

He led a customer support team to enhance service efficiency, achieving faster resolution times and higher customer satisfaction rates.