Project Objective
Establish a unified Sales and Operations Planning (S&OP) framework and optimize the regional distribution network model, synchronizing commercial demand signals with supply chain capacity to minimize working capital and elevate customer fulfillment performance.
Key Operational Challenges
Siloed Forecasting & Planning: Disconnect between sales forecasts, procurement cycles, and distribution hub capacities, resulting in inventory imbalances and high carrying costs.
Service Level Volatility: Unpredictable lead times and demand spikes causing periodic stock-outs on high-turnover SKUs while slow-moving inventory tied up capital.
Lack of Cost-to-Serve Visibility: Unclear profitability tracking across individual customer accounts, distribution nodes, and shipping lanes.
Strategic Execution & Implemented Solutions
S&OP Governance & Operating Cadence: Designed and rolled out a monthly 5-step S&OP cycle connecting commercial leads, demand planners, manufacturing, and executive leadership.
Network Capacity & Multi-Echelon Modeling: Modeled regional node capacities and rebalanced safety stock levels across central and regional distribution centers.
Cost-to-Serve & Margin Analytics: Developed automated reporting to isolate high-cost delivery channels, enabling data-backed minimum order quantity (MOQ) and pricing policies.
Executive KPIs & Scenario Planning: Deployed dynamic dashboards tracking forecast accuracy (MAPE), OTIF (On-Time In-Full) delivery, and inventory days of supply (DOS) to simulate demand-shock scenarios.
Key Results & Business Impact
Working Capital Optimization: Reduced excess safety stocks and idle inventory through synchronized demand-supply alignment.
Higher Fulfillment Reliability: Significant uplift in OTIF delivery metrics across core product categories.
Strategic Agility: Streamlined decision-making through standard executive S&OP reviews, enabling rapid operational responses to regional demand fluctuations.
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End-to-end supply chain network design and S&OP alignment connecting demand forecasting, inventory planning, and production capacity. Implemented executive dash