ITSM implementation in JSM for Initmax
At Initmax, a consulting and training company specializing in monitoring, I assisted in implementing a versatile customer support solution for their client portfolio. Initmax’s clients have been using this application extensively for reporting issues, requests, problems, and changes.
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Posted Feb 26, 2024
Developed a comprehensive support solution at Initmax for client issue reporting, enhancing service in monitoring consultancy.
Development and trainings of administrator courses
Atlassian stack administration
Atlassian stack implementation
Creating content, copywriting, and hosting webinars