Berbagi Pendidikan was developed for company partners, such as tutors, to record activities and attendance of tutors and students through mobile devices.

👉 However, it is irrelevant to users' characteristic that creates adaptation problems.

Create an MVP design for the Berbagi Pendidikan app.

Conduct usability testing for user-friendliness.

I worked with the PM and developers to develop an attendance application that can help tutors create reports on their activities and their students' attendance.

👉 Currently, Berbagi Pendidikan is in the process of developing an MVP (Minimum Viable Product) and has a proven level of ease.

Based on the requirements of both users and companies, I designed a Berbagi Pendidikan application using high-fidelity prototypes and tested it on 6 users. The results of UEQ+ and A/B Testing assessments were positive, indicating the successful design process. The Lean UX development cycle guided this approach, allowing us to create high-quality designs efficiently, even with a small team and limited time.

The analysis process is carried out using the Lean UX canvas to simplify and frame the analysis flow. The following is an example of a Lean UX Canvas consisting of 8 boxes.

To understand and express the problem that I actually want to solve, I create a Problem Statement. This problem statement refers to the results of interviews conducted regarding the business problems currently being faced, which are the background to the development of this application.

I conducted user research by collecting information related to potential users from the product manager and transforming it into several proto personas. This process is more efficient, although its correctness cannot be validated compared to collecting user data directly.

I created an affinity map based on the problem derived from the problem statement and proto-personas to look at the problem as a whole.

Based on the business problem, business outcomes, users, solutions, and user outcomes are summarized and converted into hypotheses and grouped based on priority and risk levels.

Then I brought my ideas into wireframes and grouped them based on their features and flows.

After creating wireframes, I developed a high-fidelity prototype for testing and collecting user feedback.

Before being tested by users, demos & previews were carried out with stakeholders to validate the business aspects of the prototype. After that, the prototype was tested directly on real users using UEQ+.

I made major modifications based on feedback from usability sessions. I noted that most users had difficulty understanding what to do when performing tasks using this application. I propose a simple solution to overcome this problem by using direct instructions. Because the aim is that this application can be used easily, especially for elderly tutors, this solution can be used as a form of initial user adaptation rather than using tooltips for them.

The final design succeeded in increasing user usability, especially aspects of efficiency, usefulness, intuitive use, and clarity, which were measured using UEQ+. So with these results, the product manager decided to implement the design.

Throughout my time working at Berbagi Pendidikan, I have learned many important things from communicating to building mutual understanding and collaborating with each other to work faster. In this project, we started by analyzing existing user feedback and data, which gave us the power to build the design quickly within a limited deadline.