Colliers International | CRM Development and Customization

1. Developed new Salesforce CRM modules using Lightning Web Components. For example, offer real-estate search results in list view and map view.

2. Built automated action triggers. For example, the geographical coordinates of a property are acquired whenever the address is entered, and the realtor’s profile details are changed whenever there is a change in the transaction status.

3. Parsed property data from classifieds sites, then grouped, merged, and added to Salesforce.

Result

1. The sales process is now much faster; for example, sending a PDF presentation to a client went from three days to 15 minutes.

2. Statistics are now collected to analyze business processes. For example, now managers can see how much time it takes brokers to organize a property preview after first contacting a potential client.

3. Brokers now automatically see potential offers for their clients.; they receive alerts if there are new objects in the database that might be attractive.