* Piloted staff engagement project to improve system adoption among clients without cost
* Managed key accounts for national F&B Chains such as Old Town White Coffee, Texas Chicken,
and Dome, achieved 100% client retention
* Increased client revenue by 73% through qualitative consulting, utilizing AI to oversee menu
optimization
* Spearheaded initiative to revamp key processes such as account handovers, onboarding
handbook, and revenue tracking, streamlining Account Management processes for overall
department
